Special offer on new SIM Card

[silviocampello]

I received my Yackie Mobile sim card last night.
I made a call to test it.
After I dialed the number, it took only a few seconds for my phone to ring. I answered and a few more seconds later the other person answered.
It sounded good enough. I was able to hear the other person talking and she could hear me normally also.
Sound was loud and clear. There was a little background noise (hiss), but it was acceptable.


Now is the bad part.
Every time I try to call the +354 number I get a message that says:
“The callee is busy now. Please try again later”
I tried to call from Skype, from my mobile and also from my landline. Always the same message.

If I call the “local” number (which is programmed to divert to the mobile), it rings normally, but if I call the +354 it simply does not work.

I’ve been trying to call the customer care number (090), but I don’t get the call back.

Also, I have not been able to send or receive SMS to and from my mobile, but I suppose this is not Yackie’s fault. It could be a problem with my local mobile company (Claro).
The only sms I received were the ones I sent from Skype.

Another strange thing is that when I sent a sms test message, I received it three times. Also, when I dialed 092 to check my balance, I received the sms message three times