Virgin Mobile UK Pre-pay sim issues?

[Jrott]

Originally Posted by Bossman

Yes. I get the same message "hello there, it looks like you do not have enough credit to place this call" when the phone is off. And I call it from the USA. It used to usually go to VM. If the phone is on, it rings.

In the case with my wifes sim, it happens when the phone is on or off Mine has no issues.

Motel75, did you call VM yet? Since I am in the States right now, my communication with VM has only been email.

[bourbonkiller]

Funny enough, I discouverd this when setting up a call from austria (on VOIP) to a UK-mobile number (I don't know if it's really a VM). Before ringing it said that I might not have enough credit (running out of credit). I did check that back in my VOIP account and there is plenty of credit left.

So this is not only an issue when calling from a payg mobile.

BK

[Motel75]

Originally Posted by Jrott

Motel75, did you call VM yet? Since I am in the States right now, my communication with VM has only been email.

No, I did not -- I didn't realize it was so widespread until now, and I'm not in Britain anymore. I told my parents (who are) to do so.

Another thing, every time I checked my mailbox, I got the "Right, your voicemail is now all set up -- in future just hold down the 1 key" message, as if I had just set it up for the first time. Weird.

[Jrott]

Originally Posted by Motel75

No, I did not -- I didn't realize it was so widespread until now, and I'm not in Britain anymore. I told my parents (who are) to do so.

Thank you Motel, please let us know what they say.