United Mobile+ (new service with +44 Jersey number)

[tivoboy]

To anyone who has done the upgrade to UM+ recently, how is the process? I find, if I click on the link which still shows upgrade for free, I get to a 25E page for purchase?

[Bossman]

Sounds like the free upgrade is no longer offered. When I upgrade it just displays a confirmation page and that's it.

Originally Posted by tivoboy

To anyone who has done the upgrade to UM+ recently, how is the process? I find, if I click on the link which still shows upgrade for free, I get to a 25E page for purchase?

[UKSTEVE]

Perhaps they've got enough guinea pigs to test the new service now?

Steve

Originally Posted by Bossman

Sounds like the free upgrade is no longer offered. When I upgrade it just displays a confirmation page and that's it.

[DRNewcomb]

Originally Posted by tivoboy

To anyone who has done the upgrade to UM+ recently, how is the process? I find, if I click on the link which still shows upgrade for free, I get to a 25E page for purchase?

I don't know if they are still doing free upgrades or not but when they were it was kind of confusing. On the page where it lists the SIMs on your account you could click a link to "upgrade this SIM" and that's all I had to do. There were other links around the site that looked like you were supposed to click them to upgrade but which actually lead to a page to order a SIM. Also, once the new SIM arrived it wasn't patently clear what I was supposed to do to activate it. Trying to add it to my account didn't work. It was shown on another page.