United Mobile+ (new service with +44 Jersey number)

[UKSTEVE]

Just back from 10 days in Paris - customer services eventually unravelled the SIM authentication issue. I'd suggest all users of UM+ call customer services to activate their new SIM and avoid using the Web interface - it clearly doesn't work reliably.

Outbound calls worked as with the standard SIM. Inbound calls were patchy, and seemed to work best after the phone had been switched on for 30 minutes or so - presumably the French switches were able to update the Jersey Telecom switches to the fact that the phone was switched on.

Unhappy with the way we've been used as guinea pigs with the new service. UM have lost a lot of brownie points in my book because of this. A very stupid act on their part IMHO...

The service works and is reasonably priced, but there are other better and more reliable services out there in the 2007 GSM world...

Pull your socks up United Mobile!

Steve :/

Originally Posted by inquisitor

My UM+ SIM, which is currently in France, is unreachable, too, allthough it's booked into a local network.