United Mobile+ (new service with +44 Jersey number)

[fedeprovenza]

No, i've never heard this announcement (Italy and France). I'll try again the next week in France

[bylo]

From Canada to my UM+ number I get a message in German that sounds like the number is unavailable. My German isn't very good so I'm not sure if they mean the number invalid or that there is no answer. (I never enabled voicemail after UM made that feature available last year.)

[Bossman]

Same here. I have tried AT&T, tmobile, and a couple of clling cards in the past. It's all the same thing...at least it's consistent. Me no speak German. So, I have am not sure exactly what the message is. Also, I have not set up my VM yet. I believe this is the default message one gets until the VM is accessed and setup via the sim. Then, the default language can also be changed. As mentioned in the VM FAQ.

http://www.united-mobile.com/cms/web...2&idcatside=86


Edit: Yes. All calls were charged.

Originally Posted by bylo

From Canada to my UM+ number I get a message in German that sounds like the number is unavailable. My German isn't very good so I'm not sure if they mean the number invalid or that there is no answer. (I never enabled voicemail after UM made that feature available last year.)

[inquisitor]

Would be helpful for UM if you gave the operator used for calling, like I did above.

Btw is any technician of UM reading here?

[Effendi]

UM+

mobile operators:
Vodafone (postpaid): unavailable (Vodafone message)
Wind (prepaid): unavailable (Wind message)
3 (postpaid):nothing happens...
COOP (TIM) (prepaid): nothing happens

PSTN:
Wind: fast busy tone

+423
mobile operators:
Vodafone (postpaid): tritonal sound
Wind (prepaid): unavailable (english, german, french, italian)
3 (postpaid):error message with 3 voice saying the number called doesn't exist
COOP (TIM) (prepaid): error message with COOP voice saying that number is not active

PSTN:
Wind: unavailable (english, german, french, italian)

[fedeprovenza]

Originally Posted by Effendi

UM+

mobile operators:
Vodafone (postpaid): unavailable (Vodafone message)
Wind (prepaid): unavailable (Wind message)

the same for my um+.
Today i've received a new um+ and it works very well (caller id showned)

[prion]

The call goes to the voicemail, a voice is heard saying that the mailbox is not available. Of course you get charged for this!

I have used a Greek voip provider.They charge 0,72 euros/min to connect to +447937!!!!!

[inquisitor]

And again another issue: Now that I'm in Germany, I can receive calls again, but the callback doesn't work - no matter if triggered by a regular call or by USSD-command, allthough it says "Thank you for your request". Does it work for you folks?
I'm kind of fed up with this unreliable service and the silence of customer support, which I've been writing to for six days without any reaction.

[bylo]

Originally Posted by inquisitor

Now that I'm in Germany, I can receive calls again, but the callback doesn't work - no matter if triggered by a regular call or by USSD-command, allthough it says "Thank you for your request". Does it work for you folks?

I had the same situation in Austria last September. I ended up having to use my Mobal SIM instead despite the higher cost.

I had hoped that they would have fixed that by now, especially since this is in their own backyard and not in some remote part of the world

[prion]

I have had these issues since the beginning so, I did not use this card nor do I consider it a reliable option. The old UM is far more reliable