United Mobile+ (new service with +44 Jersey number) - Page 13

Effendi · 04-08-2007, 09:18

I'm trying my UM+ but not with much success... I activated with no problem and refilled with 25€ in order to keep my old +423 alive too. No problems with that, the card is refilled.

When I turn the phone on (k600i) it takes a lot to get connected, then finally it uses one of the 3 networks here I try to call 089 (balance) and I get the flash-sms saying I've 25€ and the validity day. All good, but after that I cannot make any call anymore unless I turn off and on the phone!

If I try to call my Italian number I get the callback but then the line drops instantly and I receive a flash SMS saying I've no sufficient credit, which is not true of course... and again I cannot try any other call unless I turn the phone off and on again...

hawkdeira · 04-08-2007, 10:04

I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too.

When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?

mattm · 04-08-2007, 10:35

Quote:

Originally Posted by hawkdeira

I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too.

When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?

This would probably be one of the "problems" CS told me about, and claimed would be fixed next week...

prion · 04-08-2007, 12:37

I am unable to use the Um + card and also unable to dial it. Has anyone tried to call his number? The call does not get through!

VladS · 04-08-2007, 13:04

Well, let's add another phone to the incompatibility list... The Nokia E61 reboots itself when dialing any number, including the short ones (089, 094 etc).

So far it works fine with SonyEricsson Z520a and Motorola V635.

mattm · 04-08-2007, 14:11

Quote:

Originally Posted by VladS

Well, let's add another phone to the incompatibility list... The Nokia E61 reboots itself when dialing any number, including the short ones (089, 094 etc).

So far it works fine with SonyEricsson Z520a and Motorola V635.

Its not rebooting my E61, but its certainly not working. Also doesn't work on Samsung X820.

It will tell me my balance, then tells me via a SMS that the card isn't activated yet and that I will be connected to customer service. *shrug*

emka · 04-08-2007, 14:19

Adding another phone that doesn't work: Benq-Siemens EF81

When calling direct or from telephone book:
"Service unavailable" and mobile turns off / crashes

When calling from the UM menu:
After the message "Calling [telephone number]" the phone turns most of the time off. Only 3 times (of over 15 tries) I got the message with the balance and the callback.

VladS · 05-08-2007, 16:16

Quote:

Originally Posted by mattm

Its not rebooting my E61, but its certainly not working.

I tried it again on two other E61's and it seems to be firmware specific. It rebooted both phone with the latest software - 3.0633.09.04, while the one with older firmware - 2.0618.06.05 simply didn't work.

Keighleyboy · 04-08-2007, 20:08

Quote:

Originally Posted by VladS

Well, let's add another phone to the incompatibility list... The Nokia E61 reboots itself when dialing any number, including the short ones (089, 094 etc).

So far it works fine with SonyEricsson Z520a and Motorola V635.

The Nokia 1100 also doesn't work with UM+, only SIM menu based dialling

MATHA531 · 04-08-2007, 14:04

Quote:

Originally Posted by prion

I am unable to use the Um + card and also unable to dial it. Has anyone tried to call his number? The call does not get through!

When the phone is on, the call will go through with some of my long distance carriers; with others it doesn't (which is probably a problem with Jersey not necessarily just the UM+ card).

When the phone is off, the number is not recognized and I get a message the call cannot be completed and to check the number! Can't set up voicemail (although they gave me a temporary pin for voicemail).

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	(#1)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	04-08-2007, 09:18 I'm trying my UM+ but not with much success... I activated with no problem and refilled with 25€ in order to keep my old +423 alive too. No problems with that, the card is refilled. When I turn the phone on (k600i) it takes a lot to get connected, then finally it uses one of the 3 networks here I try to call 089 (balance) and I get the flash-sms saying I've 25€ and the validity day. All good, but after that I cannot make any call anymore unless I turn off and on the phone! If I try to call my Italian number I get the callback but then the line drops instantly and I receive a flash SMS saying I've no sufficient credit, which is not true of course... and again I cannot try any other call unless I turn the phone off and on again... Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#2)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	04-08-2007, 10:04 I'm having problems with the new UM+ card too. When I try to use the new +44 sim card, I get a text message back saying "the sim card has not been activated yet". But I did activate it on the UM website and did a parial balance transfer too. When I try to call a number I get my balance on the screen and then receive the call back. But when I answer it I just hear a series of beeps - and then the text message "not activated" comes. Surely if I receive the call back the sim card is active?

	(#4)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	04-08-2007, 12:37 I am unable to use the Um + card and also unable to dial it. Has anyone tried to call his number? The call does not get through!

	(#5)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	04-08-2007, 13:04 Well, let's add another phone to the incompatibility list... The Nokia E61 reboots itself when dialing any number, including the short ones (089, 094 etc). So far it works fine with SonyEricsson Z520a and Motorola V635. VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list

	(#7)
emka (Offline) Junior Member Newbie Posts: 2 Join Date: 04 Aug 2007 Country:	04-08-2007, 14:19 Adding another phone that doesn't work: Benq-Siemens EF81 When calling direct or from telephone book: "Service unavailable" and mobile turns off / crashes When calling from the UM menu: After the message "Calling [telephone number]" the phone turns most of the time off. Only 3 times (of over 15 tries) I got the message with the balance and the callback.