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schuster (Offline)
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Default 13-07-2007, 02:16

Quote:
Originally Posted by dg7feq View Post
Yep. Exactly.

I think GT builds up a interesting combination of products though.
SIM-card
own OEM branded phones
callback

lets see what comes next.

EDIT: I just read this on the GT-Phone website: "To initialize a call, there is a charge of sending a local SMS" - so 09 wouldnt work as they dont support SMS yet. ..

Chris
As far as customer service I think they need to be approached with caution.

In the early spring, with an international trip coming up, I gave into temptation and ordered their quad band 2 sim phone. Weeks went by and my credit card was not charged, so I send them an email, then another, then another, then ....

I received a reply indicating that they had sold out of the first sihpment; the next was "expected" in a few weeks, and I could wait or cancel. I asked them to cancel .... never heard a confirmation but they have not charged me.

A couple of months later, out of curiosity, I emailed again asking if the new shipment was in and whether they were shipping again. No response.

Finally this month I asked if the phone was out there, and could they direct me to any web site reviews if they were aware. No response.

Caveat.
   
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