Help getting my Motorola phone to work

[DRNewcomb]

You need to find someone with a known-good unlocked GSM phone and retry the PUK. I've never heard of this happening before. Two possilbe explanations:
1. Phone is bad.
2. SIM is bad.

Once a long time ago I called a mechanic to help fix an engine. He changed out the condensor in the distributor (remember those?). I told him that I had just changed the condensor and points. He looked at me and said, "You know, kid, they do come bad out of the box."

[snaimon]

Have any other SIM cards like T-MO or Cingy? Who was the original service provider? May be on the phone or main menu when phone loads. My guess is either T-MO or Cingy but it could be others. Try one of those SIMs and see what happens. Better is you can have both to try. If it's a T-MO, then of course try a T-MO SIM first.

Just put in the SIM and turn on the phone. If you are asked again for the SIM PIN especially with both SIMs, the phone might not be unlocked. Just turn thye phone off and try the other SIM.

Also, there may be a feature (but of course you will need to have a working SIM card to use it) that requires user to enter SIM PIN or some other code every time phone is turned on. Now that option is a pain in the rump, of course.

Hope this helps. Good luck and report back.

Stan

[kenr]

I think I just might be SOL on this one. I'm a verizon customer, no gsm here. I'm going to see if I can send the phone back to the guy I bought it from along with the sim. He seems to be trustworty and has lots of +++ ebay feedback. It was good I did this now instead of waiting to buy a card in Europe.
Ken

[snaimon]

Originally Posted by kenr

I think I just might be SOL on this one. I'm a verizon customer, no gsm here. I'm going to see if I can send the phone back to the guy I bought it from along with the sim. He seems to be trustworty and has lots of +++ ebay feedback. It was good I did this now instead of waiting to buy a card in Europe.
Ken

Where do you live? Rural? Have you seen this:

http://t-mobile.com/coverage/

Nobody in your area has T-MO? No store? Or Cingular?

Stan

[kenr]

I live near SF. But what good will it do to take it to Cingular? They don't sell unlocked phones.

[snaimon]

Originally Posted by kenr

I live near SF. But what good will it do to take it to Cingular? They don't sell unlocked phones.

My thought was to see if another SIM would do the same thing. You MIGHT find a nice sales person or customer who would have allowed you to use THEIR SIM in YOUR phone to see what happens. If the SIM worked, then the problem was obviously the Globalsim card. If the phone did the same thing as with the Globalsim card, then the phone was the problem.

However, it seems Bossman has found/confirmed that your problem is the Globalsim card itself and not the phone.

Stan