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(#1)
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Senior Member
Prepaid Specialist
Posts: 898
Join Date: 17 Mar 2004
Location: Richmond, VA USA
Country:
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Dear Stanley Naimon,
Thank you, Stanley, for contacting T-Mobile and for providing me the opportunity to help you. My name is Steve and I will be happy to answer your questions today. I see you sent our online Customer Care group an email regarding having difficulty sending text messages to a friend in Liechtenstein. I know how frustrating it can be when you are unable to contact friends and family so I can certainly look into this for you. I do apologize, Stanley, for any inconvenience this may have caused. Stanley I regret to inform you that I show that Liechtenstein is a country that is blocked from making calls and text messages to. It only might be possible to send messages to them if you were roaming domestically on our network and I am sorry you were not aware of this before. If you have any further questions regarding this issue or other T-Mobile services and features, Stanley, please reply to this e-mail referencing case # 264841 and we will be pleased assist you. You may also call Customer Care toll free at 1-800-937-8997 or 611 then SEND from your phone and a representative will be happy to help you. I would like to thank you personally, Stanley, for being a valued T-Mobile customer since January of 2004. Sincerely, Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox |
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