Wind Topup abroad (problems again)

[AndreA]

Originally Posted by healira

hi everyone,

I m using wind sim cards for a while.
But i think that i made a mistake.
I'm now with a 0.00 credit on it.
I still have scratch cards to recharge but when i call the *124*4242# i don t have the call back.

I m supposed to go in italy next month, anyone can tell me if i ll be able to recharge my card even if i'm 0.00???

Is the 4242 call will be ok from italy?

Hi Helene, welcome!

Well, when you have 0,00 credit you can't use the international roaming so you can't call 4242 from abroad.

But don't worry, when you'll be in Italy you will be able to call directly the number 4242 and to refill your sim card even if you're 0,00!