Callbackworld Failure?

TheMadBrewer · 28-10-2006, 21:59

For the past nearly three weeks I have gotten a busy signal when calling my trigger number and an error when I try and trigger from the web.

Sometime in the past week the toll free number started working, but I cannot logon to the website to update the number so it will be of limitted usefulness.

My only response from CBW customer service was a note from Barry saying he forwarded my complaint to tech support. That was well over a week ago.

I have been a loyal CBW customer for a long time now and have recommended it to many people, but this is too much. Luckily I've had good wi-fi access most of this trip and could use my voip provider to make calls, but since I am away from my computer most of the day I am not able to return calls in ant timely fashion,

This has to be a serious financial meltdown -- anything technical (i.e. crashed server) could be fixed in much less than nearly 3 weeks.

Count me now as a former and very disgruntled CBW customer

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TheMadBrewer (Offline) Senior Member Prepaid Fan Posts: 127 Join Date: 01 Jun 2005 Location: Marina del Rey, CA Country:	28-10-2006, 21:59 For the past nearly three weeks I have gotten a busy signal when calling my trigger number and an error when I try and trigger from the web. Sometime in the past week the toll free number started working, but I cannot logon to the website to update the number so it will be of limitted usefulness. My only response from CBW customer service was a note from Barry saying he forwarded my complaint to tech support. That was well over a week ago. I have been a loyal CBW customer for a long time now and have recommended it to many people, but this is too much. Luckily I've had good wi-fi access most of this trip and could use my voip provider to make calls, but since I am away from my computer most of the day I am not able to return calls in ant timely fashion, This has to be a serious financial meltdown -- anything technical (i.e. crashed server) could be fixed in much less than nearly 3 weeks. Count me now as a former and very disgruntled CBW customer Whole bunch of SIMs, mostly dead, some still working...