United Mobile Customer Support

MATHA531 · 09-10-2006, 21:10

United Mobile has had a few compatability problems (not all that many but some) with some model phones.

Also you should not really be fooling with UM in the United States, call costs are very expensive....sometimes the networks it is roaming on is a problem...don't really think it is the sim card as you are receiving calls.

Here is what you can try...borrow somebody else's unlocked phone, insert the sim card and see if it works. If so, it is the phone...if not, it may simply be where you're located...try using it by calling for a balance which is free from somewhere else in town...it might well go through.

Again IMHO the fact you are receiving calls is indicative the card is active....

Let us know if trying somebody else's phone or going across town works.

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MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	09-10-2006, 21:10 United Mobile has had a few compatability problems (not all that many but some) with some model phones. Also you should not really be fooling with UM in the United States, call costs are very expensive....sometimes the networks it is roaming on is a problem...don't really think it is the sim card as you are receiving calls. Here is what you can try...borrow somebody else's unlocked phone, insert the sim card and see if it works. If so, it is the phone...if not, it may simply be where you're located...try using it by calling for a balance which is free from somewhere else in town...it might well go through. Again IMHO the fact you are receiving calls is indicative the card is active.... Let us know if trying somebody else's phone or going across town works.