Help: President Of Company Needs Global Coverage

[snidely]

Originally Posted by MATHA531

I signed up with them for the call forwarding and checked it out with my O2 mobile...much to my horror the 2 calls I made were billed for 5 minute each even though all I waited for was the voice mail message...one was billed at 1103 and the other was billed at 1105 but they were each billed for 5 minutes each...I thought I had missed something that the minimum charge was 5 minutes...I dashed off a nasty e mail to them and they apologized (as did I) and claimed something about the end of call signal did not go through properly.

I suppose I can give them the benefit of the doubt but it a bit discouraging.

A couple weeks ago I was having a few calls (that lasted 1 to 15 min) billed for 120 min. each! These are calls sent to a Costa Rica mobile. I guess all calls are cut off automatically after 2 hrs.
They did, when pointed out, give immediate credit for the whole call - even tho I told them the approx. length of each call.

This hasn't happen now for a week or two. What seems to be happening, on occasion, the call is just cut off. All in all, tho, good service and the voice quality is always good. That v.q. is definitely an issue when calling CR on Tel 3 or onesuite.

...mike