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inquisitor (Offline)
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Default 08-01-2014, 00:16

Hi Petkow,

toggle has never applied different inbound tariffs for any of the local toggle numbers, so it should not make a difference when you are being called on your British or Spanish number. That said your experience sound like a billing error.

Unfortunately I have no experience in non-toggle countries, but so far customer service has not only responded very quickly to me (usually <2h) but they have even called me back to make sure my issues have been resolved, which left me quite impressed.

I don't know if there's still a toggle representative following this thread since the lady who did it before does no longer work for toggle, but I would try it by email again.


terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762;
postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile
VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com
   
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