Report on using Orange Mobicarte in France

[TraceyJ]

Originally Posted by sbrian

My problem is that I only have an available balance of 3.31 EUR, but I purchased the SIM + 25.00 EUR credit. I have managed to get my password and set up an account online with Orange : téléphones, forfaits, Internet, actualité, sport, video, and as near as I can tell, the only activity on the account was two charges on 07/03/2012 at 14:39...one is for an outgoing call for 0.220 EUR and one for "communication" for 1.472 EUR. That tells me that the original credit on the SIM was only 5.00 EUR. I'm assuming that this was part of the activation/registration process, but if the SIM had 25.00 EUR on it, then the remaining balance should be 23.31

Just wondering if you ever resolved this? My card arrived this week but there is only 5 EUR credit on it rather than 15.

Also, I have been able to create an account on the orange portail but I can't access some parts of the account as I need to provide the required ID? I purchased the sim via the ebay seller referred to in this thread so I was wondering what other people's experiences were on this?

Thanks for all the very useful info in here