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cangia (Offline)
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Thumbs down Gt-sim bad bad bad - 23-07-2009, 13:48

I'm an ex United Mobile customer.
Looking for a replacement card I bought the GT-SIM on April 22 2009, before their replacement offer.

The only fact it's I've paid them 44.95 Euros and to this time I've not received NOTHING!!

44.95 Euros was the minimum amount: 19.95 for the Sim and 25.00 prepaid refil.

They answered to me many times they send me the Sim with NO traceable delivery postal, nothing demonstrating the dlivery!!!

Finally, they told me if I wish another Sim I've to pay 9.95 Euros much more!!!

Now they doesn't answer no more to my inquiries.

I've buyed others sim card, and all of them gave me a trace number to monitor their deliveries to me, and always the cost of such sim was not so high as GT-SIM.

I think the equation: more amount = more customer care

To GT SIM it's not so!!
   
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