Global Roaming (former Celtrek)

cizake · 12-07-2009, 10:19

@Benx aka [name removed].
Our TOS are clear, we do not reimburse shipping fees. Yes, we did lose >$30 on shipping fees. Our loss.
Yes we will refund your order in full although you did receive the SIM [excluding shipping fees].
It is our right to refuse serving any customer insulting our employees via emails.
If you want to keep this argument in public forum so be it.
Regards,
Florian Seroussi

	(#11)
cizake (Offline) DEALER Official Member Posts: 48 Join Date: 29 May 2006 Location: Fort Lauderdale, Fl Country:	12-07-2009, 10:19 @Benx aka [name removed]. Our TOS are clear, we do not reimburse shipping fees. Yes, we did lose >$30 on shipping fees. Our loss. Yes we will refund your order in full although you did receive the SIM [excluding shipping fees]. It is our right to refuse serving any customer insulting our employees via emails. If you want to keep this argument in public forum so be it. Regards, Florian Seroussi Last edited by andy; 12-07-2009 at 10:42.. Reason: privacy