Furious United-Mobile customers (or ICQ)?

[Nokia1610]

Originally Posted by snaimon

Remember these are SUNK costs. Unlike in some countries (DE, for instance), UM will NOT pay out the remaining balance on your accounts. You have paid IN ADVANCE for the service and cannot recoup your investment other than by calling, being called or SMSing or possibly data use. If you are unhappy, use up your balance and let the SIMs expire.

My unhappiness could even be transitory: at this moment, we don't know how long will this bad situation last. Nobody can say there won't be any improvement: in the next months at UM they could even decide to delete the setup-fee for incoming calls, for example, because too many customers have moved away. Moreover, I will bring UM+ with me while abroad anyway: I will keep it in my pocket and use only in case of need (you never can tell!).

Of course we don't want to get old together with our UM sims!