Virgin Mobile UK Pre-pay sim issues?

[Motel75]

Originally Posted by Jrott

Now the VERY STRANGE part.
When calling the original sim that has had the issues, I no longer get the Virgin recording "hello there, it looks like you do not have enough credit to place this call"
What I get now is "hell" (the o is cut off) then a pause...

I think we're onto something here. This happened to me too, though without the Spanish -- just what sounded like my mother saying hello, then silence and/or crackly noises. I didn't think anything of it, I just assumed it was a bad connection and called right back. (I think it only happened when calling my mother, and I never asked about the previous call attempt.)