CallBlue switching carriers

[billym]

Thanks for your input snidely.

I bought my callblue sim from a company called 0044.co.uk.
They have been generous with their customer service & have replaced the callblue sim even though they were under no obligation to do so.
They informed me that callblue will not release my number to them so i can continue to use it.
So, I am stuck, you tell me that callblue might not own the number but 0044 tell me that callblue will not release it - what is the truth?

I cannot get any reponse from Callblue to my enquiries they have left me without a working sim, Do they expect me to wait until they get their act together?

I just went to CB's web site. Explanation of their temporary problems seemed clear to me.

Then please explain them to me.

I had credit on my sim, they pulled the plug on me on 15th April & expected me to be without a phone until sometime in June - NOT ACCEPTABLE.
They do not reply to my e mails. Why?

All I want as a customer is to be kept informed & to be given the service I would reasonable expect. As far as I am concerned Callblue has failed to deliver for me.

Billym