GlobalSim - Can't topup.

[Bossman]

Yes. It is a problem with the website. I heard back from them and they confirmed that it's all okay now. I also verified that.

I also heard back from the global sim rep. Apparently, contrary to what's on their website, the sim gets deactivated for non-activity in 180 days and not for lack of topup. Here is the email I received

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Dear sir,

Your sim will only be deactivated if you have not used your sim within a 180 day period. This refers primarily to phone calls from the sim, so your sim card will not be deactivated at the end of the month.

I am sorry for any confusion with this issue, please be assured that your sim will not be deactivated as long as you have made a phone call in the past few months.

I hope this has cleared things up, please let me know if you have any other concerns or questions


Kind Regards,

Originally Posted by prion

Mine shows zero also. And it is not zero. So it must be a problem with the website. I have seen this happening again. And then it went back to normal.