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(#10)
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Senior Member
Prepaid Expert
Posts: 342
Join Date: 14 Dec 2004
Location: Connecticut, USA
Country:
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![]() My Piranha Mobile sim card on my dual sim BlackView BV8000 Pro went out of service a couple of days ago. It's the KR/Telna Mobile based sim card.
When I went to the Piranha Mobile website, they are now urging people to get a new sim card free of charge. Explanation on their website is rather long but basically that after Telna sold out to Know Roaming in late 2017, the quality of service went way down and roaming rates to resellers went drastically up. Supposedly if you file a trouble ticket asking for a new sim card they will provide one and transfer the existing balance. Good question is will the old phone number carry over? And will rates still be competitive since no rate chart can be found on the general (non-login) website any more. I put in a trouble ticket asking for a new sim card and will see what happens. Actually will have to also put in a second ticket for a second sim I got for an emergency phone for my father. Will give them a week or two to provide replacements from the UK to the US. The Piranha sim is used primarily for foreign travel and next likely travel would be last week of June. My primary sim is a US only H2O prepaid sim that works on AT&T. I'm hoping the new Piranha sim card (if and when it comes) will have T-Mobile US roaming capability (the old sim card used to roam on both AT&T and T-Mobile and then worked only on AT&T). Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype |
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