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BBB (Offline)
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Posts: 27
Join Date: 17 Apr 2006
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Default 31-07-2007, 11:21

>>Wonder if there will be any changes to terms and conditions re topup amounts / frequency. Any gotchas in the small print?

>No, in UM's FAQs it says:

Quote:
Originally Posted by United Mobile
Q: When does the United Mobile SIM card and the credit expire?
A: SIM card and credit will become invalid if the credit has not changed for nine months.

______

I have transferred my balance over but now when doing a balance check
it says

Your remaining credit is EUR 10.25
Expires in 359 days.

This does not tie up with the FAQ which says the card will expire if a chargable activity isn't done for nine months.

So if I make a call now does it reset to 365 days or just keep counting down?

If this is the case then the FAQ entry ought to be changed to something like:

If the card isn't used for a chargable activity within nine months it will be cancelled and credit forfeit.
If the credit isn't used within 365 days it will be forfeit anyway.

Or have I misunderstood something?

Last edited by BBB; 31-07-2007 at 11:31.. Reason: to clarify my message
   
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