Yackie Mobile - Message From Cizake

[cizake]

Dear Members,

I am sorry to hear about the bad experience some of you have had with Yackie Mobile. This product is an inherently good one.

Unfortunately the directors of the company had not taken as much care with the essentials of providing excellent customer service or technical support.

I had continually tried to get them to focus on those issues in addition to providing the physical sim. My goal was to not only have an excellent product, but an excellent company, offering all the support to make you want to be repeat customers. Some of you know how much I have been responsive to customers because I believe no company can survive without a strong customer relationship.

However, with the continuing problems at Yackie remaining unchanged, and my having done all I could, I decided to leave Yackie Mobile and formally ask the owners of the company to make a full refund to all customers.

I shall be back in this business soon, with partners more intune to the type of full service I want to provide. We will offer not only a well adapted economical product, but also a thoroughly trained 24/7 customer service department plus a user-friendly web page for recharing and billing detail.

For more information concerning your Yackie refund, please contact Michel at AcFrance@aol.com or ceo@yackiemobile.com.

Best regards and hope to hear from you again with better reviews of the new card I'll be offering soon,

Florian SEROUSSI