warning: Klarmobile is really bad

sama · **warning: Klarmobile is really bad -** 14-03-2014, 17:57

Just want to warn everybody to avoid getting a prepaid SIM from Klarmobil. Only the latest complaint: I transferred money to their bank account and yet I am still unable to call or send an SMS. I followed all the steps carefully: enter ones bank info (even though it's supposed to be a prepaid plan), transfer the money, etc. No go. And there are other things I could say too, ALL bad. I've tried multiple times to contact them via the contact form one can access from their web site but all I keep getting back is that they are just so busy bla bla bla, and no real response at all. So they've basically stolen 40 EUR from me. Be forwarned.

dg7feq · 17-03-2014, 10:53

did you try calling their hotline on 040 34 8585 305 ?
usually they are known for stable service...

	(#1)
sama (Offline) Junior Member Newbie Posts: 1 Join Date: 14 Mar 2014 Country:	warning: Klarmobile is really bad - 14-03-2014, 17:57 Just want to warn everybody to avoid getting a prepaid SIM from Klarmobil. Only the latest complaint: I transferred money to their bank account and yet I am still unable to call or send an SMS. I followed all the steps carefully: enter ones bank info (even though it's supposed to be a prepaid plan), transfer the money, etc. No go. And there are other things I could say too, ALL bad. I've tried multiple times to contact them via the contact form one can access from their web site but all I keep getting back is that they are just so busy bla bla bla, and no real response at all. So they've basically stolen 40 EUR from me. Be forwarned.

	(#2)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	17-03-2014, 10:53 did you try calling their hotline on 040 34 8585 305 ? usually they are known for stable service... Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9