Cherry Mobile

hawkdeira · **Cherry Mobile -** 02-10-2007, 18:14

Cherry Mobile seems to have gone wrong too (Manx numbers used). From their website today

"Due to circumstances beyond our control services on the Cherry Mobile SIM Card have been suspended immediately.

This is affecting a number of other Roaming SIM Card suppliers worldwide and is not specific to Cherry.

We can only apologise for any problems this may have caused you

For customers who would like to continue using the services of My Cherry Mobile, we will issue a new SIM card free of charge and transfer the existing credit balance from your exiting customer account accross to the new SIM card.

The new SIM card has unrivaled connectivity, superb call clarity and excellent value.

If you are an existing Cherry Mobile customer and would like to register for a free of charge SIM swap, please enter your details below:"

snidely · 02-10-2007, 22:20

Who is Cherry now using?

hawkdeira · 02-10-2007, 22:50

I have asked Cherry that question but have yet to receive a reply . . .

hawkdeira · **new Cherry sims -** 03-10-2007, 15:35

And here's the reply I've just received from Cherry:

"You are correct that our service has been suspended because of Callkey.
The new SIM card will be a +44 UK based number, but is not a Manx system.

I am not at liberty to say who our new provider is just yet, but the clarity
of the calls is fanstastic. I've been using one myself for a few days
testing it out, and I'm very impressed with the quality and speed of the SIM
card.

The prices will fluctuate, some tariffs will become cheaper and some more
expensive. I have the pricing in front of me, and I am in the process of
putting it up on the website just this morning. So if you could check the
website later on today for pricing information."

Hmmm. Still a +44 number but not Manx, so is it Jersey?

The prices are now up on the Cherry website, seem to be free incoming in EU countries. Can anyone guess or work out who the new provider might be from the rates table?

MATHA531 · 03-10-2007, 15:39

Quote:

Originally Posted by hawkdeira

And here's the reply I've just received from Cherry:

"You are correct that our service has been suspended because of Callkey.
The new SIM card will be a +44 UK based number, but is not a Manx system.

I am not at liberty to say who our new provider is just yet, but the clarity
of the calls is fanstastic. I've been using one myself for a few days
testing it out, and I'm very impressed with the quality and speed of the SIM
card.

The prices will fluctuate, some tariffs will become cheaper and some more
expensive. I have the pricing in front of me, and I am in the process of
putting it up on the website just this morning. So if you could check the
website later on today for pricing information."

Hmmm. Still a +44 number but not Manx, so is it Jersey?

The prices are now up on the Cherry website, seem to be free incoming in EU countries. Can anyone guess or work out who the new provider might be from the rates table?

Well...a logical guess would be Jersey based following in the footsteps of UM+........

synopsis · 03-10-2007, 15:55

I just got off the phone with someone at CallBlue as i wanted to find out where they stand and if they are affiliated with Callkey in anyway. Apparantly they are not and are still offering a UK mobile number.
According to the post by MATHA531, UM+ is the only one still standing offering +44 numbers, soooo is CallBlue also a network??
He also told that they will be offering free incoming in E.U in the next day or so...hopefully it'll be up before my trip next week to Italy......

i think i'm confused..

trailstar · **email from cherry -** 04-10-2007, 17:42

they just sent me...

We wish to inform you that we have been working to resolve the current network issues. As a result we have to swap existing SIM cards for new cards. This will result in the allocation of a new UK (+44) mobile number.

The new SIM has excellent connectivity and voice clarity. It has all the coverage, compatibility and services currently enjoyed from your roaming SIM. Additional services will be added over the coming months.

We anticipate that SIMs for Cherry customers will be sent out free of charge by standard Royal Mail services from this weekend.

We will transfer the balance that exists on your account to the new SIM. You will be able to top up additional credit from our web site in the usual way; tariffs still represent excellent value and can now be checked on our site too.

We wish to apologise once again for any inconvenience caused by the recent happenings, which were beyond out control. We are very pleased to retain your custom, thank you for this, and assure you of the continuity of our exceptional levels of customer service.

We are confident you will be delighted with the quality of calls made on the new SIM and of our range of services into the future.

We would like to thank all those users who have already registered. If you have not please do so online at our website www.mycherrymobile.com to ensure reservation of your free SIM.

Cherry Mobile Team.

trailstar · 05-10-2007, 16:51

cherry know who they have as suppliers, they obviously aren't telling the public yet.. thats all.

they have told me that i will have a new sim free of charge next week.

hawkdeira · 07-10-2007, 12:22

Quote:

Originally Posted by trailstar

cherry have told me that i will have a new sim free of charge next week.

Fingers crossed then with the British postal strike ! (-:

prion · 07-10-2007, 14:29

Quote:

Originally Posted by trailstar

cherry know who they have as suppliers, they obviously aren't telling the public yet.. thats all.

they have told me that i will have a new sim free of charge next week.

From a quick look it seems they are offering a Jersey Mobile card.

	(#1)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	Cherry Mobile - 02-10-2007, 18:14 Cherry Mobile seems to have gone wrong too (Manx numbers used). From their website today "Due to circumstances beyond our control services on the Cherry Mobile SIM Card have been suspended immediately. This is affecting a number of other Roaming SIM Card suppliers worldwide and is not specific to Cherry. We can only apologise for any problems this may have caused you For customers who would like to continue using the services of My Cherry Mobile, we will issue a new SIM card free of charge and transfer the existing credit balance from your exiting customer account accross to the new SIM card. The new SIM card has unrivaled connectivity, superb call clarity and excellent value. If you are an existing Cherry Mobile customer and would like to register for a free of charge SIM swap, please enter your details below:"

	(#2)
snidely (Offline) Senior Member Prepaid Expert Posts: 451 Join Date: 09 May 2005 Location: Berkeley, California and Miami Country:	02-10-2007, 22:20 Who is Cherry now using? Make use of T-M's UMA/wifi free calling from any place in the world with access to wifi. I use an LG G6, wife an S7) A/o Oct 20, 2013 no need for intl prepaid as T-Mobile U.S. includes voice roaming at 20¢/min (in and out)., unlimited text (in and out), and unlimited data in 140+ countries. My Plan -[6 lines] U.S. T-Mobile unlimited minutes (incoming and outgoing), unlimited text, fast data on each line. that $145/mo. total! . (In U.S. no surcharge for calling a cell.) If a line exceeds 2G of data in a month, pay $10 more for that line. [That only happens a couple times/year.

	(#3)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	02-10-2007, 22:50 I have asked Cherry that question but have yet to receive a reply . . .

	(#4)
hawkdeira (Offline) Member Advanced Member Posts: 56 Join Date: 13 Jun 2005 Country:	new Cherry sims - 03-10-2007, 15:35 And here's the reply I've just received from Cherry: "You are correct that our service has been suspended because of Callkey. The new SIM card will be a +44 UK based number, but is not a Manx system. I am not at liberty to say who our new provider is just yet, but the clarity of the calls is fanstastic. I've been using one myself for a few days testing it out, and I'm very impressed with the quality and speed of the SIM card. The prices will fluctuate, some tariffs will become cheaper and some more expensive. I have the pricing in front of me, and I am in the process of putting it up on the website just this morning. So if you could check the website later on today for pricing information." Hmmm. Still a +44 number but not Manx, so is it Jersey? The prices are now up on the Cherry website, seem to be free incoming in EU countries. Can anyone guess or work out who the new provider might be from the rates table?

	(#6)
synopsis (Offline) Junior Member Amateur Member Posts: 12 Join Date: 02 Oct 2007 Country:	03-10-2007, 15:55 I just got off the phone with someone at CallBlue as i wanted to find out where they stand and if they are affiliated with Callkey in anyway. Apparantly they are not and are still offering a UK mobile number. According to the post by MATHA531, UM+ is the only one still standing offering +44 numbers, soooo is CallBlue also a network?? He also told that they will be offering free incoming in E.U in the next day or so...hopefully it'll be up before my trip next week to Italy...... i think i'm confused..

	(#7)
trailstar (Offline) Junior Member Amateur Member Posts: 9 Join Date: 03 Oct 2007 Country:	email from cherry - 04-10-2007, 17:42 they just sent me... We wish to inform you that we have been working to resolve the current network issues. As a result we have to swap existing SIM cards for new cards. This will result in the allocation of a new UK (+44) mobile number. The new SIM has excellent connectivity and voice clarity. It has all the coverage, compatibility and services currently enjoyed from your roaming SIM. Additional services will be added over the coming months. We anticipate that SIMs for Cherry customers will be sent out free of charge by standard Royal Mail services from this weekend. We will transfer the balance that exists on your account to the new SIM. You will be able to top up additional credit from our web site in the usual way; tariffs still represent excellent value and can now be checked on our site too. We wish to apologise once again for any inconvenience caused by the recent happenings, which were beyond out control. We are very pleased to retain your custom, thank you for this, and assure you of the continuity of our exceptional levels of customer service. We are confident you will be delighted with the quality of calls made on the new SIM and of our range of services into the future. We would like to thank all those users who have already registered. If you have not please do so online at our website www.mycherrymobile.com to ensure reservation of your free SIM. Cherry Mobile Team.

	(#8)
trailstar (Offline) Junior Member Amateur Member Posts: 9 Join Date: 03 Oct 2007 Country:	05-10-2007, 16:51 cherry know who they have as suppliers, they obviously aren't telling the public yet.. thats all. they have told me that i will have a new sim free of charge next week.