Help! Credit seems to be using up fast on WIND!

Melonrhyme · **Help! Credit seems to be using up fast on WIND! -** 13-12-2010, 09:15

Hi guys, need some help.

My wife & I arrived in Rome 3 days ago I bought 2 sim cards at Wind at 10 Euro each. One had voice and data (mine), while the other had data only (wife).

At the shop, the guy asked which plan I would like to subscribe for the cards. I told him the 'Internet No Stop Weekly' which was at 3 euro a week.

After inserting the cards into our phones (iPhone 4 and 3GS), we received an SMS a few hours later saying that the service was activated. (Or something to that effect after parsing it through Babelfish!).

Both my wife and I used the phones to the next day. Good coverage and fast speeds. However, the next day, my phone (the voice/data plan) could no longer receive a 3G signal. I also received an SMS to top up my card.

Can I check on the following:

1. Isn't the plan supposed to be an unlimited usage for 1 week?
2. We were using Google maps quite a bit and I was wondering whether this type of 'data' was not included in the package and hence incurred additional charges?

Would greatly appreciate if someone can help on this issue, thanks!

	(#1)
Melonrhyme (Offline) Junior Member Newbie Posts: 1 Join Date: 13 Dec 2010 Country:	Help! Credit seems to be using up fast on WIND! - 13-12-2010, 09:15 Hi guys, need some help. My wife & I arrived in Rome 3 days ago I bought 2 sim cards at Wind at 10 Euro each. One had voice and data (mine), while the other had data only (wife). At the shop, the guy asked which plan I would like to subscribe for the cards. I told him the 'Internet No Stop Weekly' which was at 3 euro a week. After inserting the cards into our phones (iPhone 4 and 3GS), we received an SMS a few hours later saying that the service was activated. (Or something to that effect after parsing it through Babelfish!). Both my wife and I used the phones to the next day. Good coverage and fast speeds. However, the next day, my phone (the voice/data plan) could no longer receive a 3G signal. I also received an SMS to top up my card. Can I check on the following: 1. Isn't the plan supposed to be an unlimited usage for 1 week? 2. We were using Google maps quite a bit and I was wondering whether this type of 'data' was not included in the package and hence incurred additional charges? Would greatly appreciate if someone can help on this issue, thanks!