Problem Receiving Um Calls From Us Numbers?

khalisha · 13-06-2006, 16:29

Hi everyone. One of my customers has been having a hard time reaching her daughter's UM SIM #. Every time she calls the number, the call goes straight to voicemail. Her daughter has been able to receive calls from Italy, but calls from the US go straight to voicemail. (I even tried calling from my UM SIM located in the US & the call went straight to voicemail). Has anyone heard of this problem before? I don't know where exactly her daughter is, but she's somewhere in Europe (at the airport) waiting for her mom to call before her next flight. I have no idea what to tell them, and the mom is frantic. Thanks!

Khalisha
Zengo Wireless

	(#1)
khalisha (Offline) Junior Member Amateur Member Posts: 19 Join Date: 25 May 2006	13-06-2006, 16:29 Hi everyone. One of my customers has been having a hard time reaching her daughter's UM SIM #. Every time she calls the number, the call goes straight to voicemail. Her daughter has been able to receive calls from Italy, but calls from the US go straight to voicemail. (I even tried calling from my UM SIM located in the US & the call went straight to voicemail). Has anyone heard of this problem before? I don't know where exactly her daughter is, but she's somewhere in Europe (at the airport) waiting for her mom to call before her next flight. I have no idea what to tell them, and the mom is frantic. Thanks! Khalisha Zengo Wireless