o2 My Europe Extra - Incoming charges for voicemails?

petkow · **o2 My Europe Extra - Incoming charges for voicemails? -** 17-01-2008, 15:31

Though I should not be charged for ANY incoming calls, I have just been going through a stash of my bills and have realised I have always been getting charged for incoming voicemails (when my phone is off). This is even though I am in a normal o2 roaming partner country. If my phone had been on I would not pay to receive.

Has anyone else who has used o2 MyEurope Extra had similar experiences? I have queried this with o2 CS here in the UK, who didn't know a thing, but have finally concluded that these calls must be chargeable though they cannot prove this to me as being part of any of the terms and conditions. They are trying... but I am fighting it!

Can anyone advise?

p.s. http://www.o2international.co.uk/ter...gmyeuropeextra

	(#1)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	o2 My Europe Extra - Incoming charges for voicemails? - 17-01-2008, 15:31 Though I should not be charged for ANY incoming calls, I have just been going through a stash of my bills and have realised I have always been getting charged for incoming voicemails (when my phone is off). This is even though I am in a normal o2 roaming partner country. If my phone had been on I would not pay to receive. Has anyone else who has used o2 MyEurope Extra had similar experiences? I have queried this with o2 CS here in the UK, who didn't know a thing, but have finally concluded that these calls must be chargeable though they cannot prove this to me as being part of any of the terms and conditions. They are trying... but I am fighting it! Can anyone advise? p.s. http://www.o2international.co.uk/ter...gmyeuropeextra