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andy · 21-11-2019, 15:17

I've just had three calls with Lycamobile CS (two dropped on attempted transfer to supervisor)

Without too much boring detail, repeating myself that this is such a substantial tariff and product type change they should be willing to offer refunds and PACs, one thing I'll say here is I was told the contact form on the website doesn't work, so send direct to their cs email address

	(#39)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	21-11-2019, 15:17 I've just had three calls with Lycamobile CS (two dropped on attempted transfer to supervisor) Without too much boring detail, repeating myself that this is such a substantial tariff and product type change they should be willing to offer refunds and PACs, one thing I'll say here is I was told the contact form on the website doesn't work, so send direct to their cs email address