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snaimon (Offline)
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Default Let's see what CONTRACT CS says - 10-04-2007, 19:26

I tried again to send an SMS from my CONTRACT T-MO US phone. Am at work and don't have the UM phone with me. The online billing has not come thru. HOWEVER, I have written and am to receive an email answer from CONTRACT T-MO CS about the same issue.

It will be interesting to see if the same blocks appear on PRE- and POST-PAY. I made no mention of my chat with the PRE-PAY rep. I am to receive an email answer back.

Anyone know if you can REPLY to the email response from UM CS -- and expect an answer? I have done that. HOWEVER, just to play it safe, I also cut and pasted my reply into their online service request form.

I submitted my 1st question on Saturday and of course both Sun and Mon were holidays in Europe. However, the UM site says they are open 00-24 hours not citing any holiday hour restrictions.

Stan


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