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OneSimCard (Offline)
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Join Date: 11 Feb 2010

Default Please contact support dept. - 16-06-2010, 17:50

Originally Posted by adam917 View Post
So what's the matter with it then? Why have I lost almost 2 USD on both SIMs? Do you get charged when doing the SMS method through the menu? Or does it cost more to send SMS within the US without using your menu?

I have had the same problem with TravelSIM now too so there must be some thing that is going on with these SIMs or the provider that either you or anyone doesn't know. What exactly do you get charged for with these SIMs?

PS: My account on the site shows 10 USD but on the SIM it shows less. It ha sbeen like this since the day I got all the SIMs.
Adam -- an SMS sent through the OneSimCard phone menu is 35c, sent normally it is 40c or 59c depending on the country. The US is 59c. Our service is not meant for use in the US.

If for some reason you can't contact Customer Support, then at least PM me your account email. We can't help you if you don't let us know who you are. Thanks
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