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stuartmcintosh (Offline)
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Join Date: 26 Aug 2011

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Default bit of a con - 26-08-2011, 18:33

Purchased a go sim over the phone so I could specifically ask questions as not compatible doing it online. A asked does the credit run out and was told No, yet, come to use it this year and was told the credit about $22 on each card (I had one for me and one for mu wife) had run out and said if I read the term and condition on the website, I would see it’s part of the terms and conditions. Now I never saw that as I ordered over the phone, but I did ask them if they expire and was told they don’t I explained this to customer services but they were uninterested, Now I could be still using their cards, and buying future top-ups, if they would just let me have another sim, if we had to compromise on the credit I would not be happy but something could perhaps have been rescued as it is I get the fealing the main profit in the business to sell card with large topup credits and hope people don’t read the small print only the headline advertising saying it never expires.
   
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