Quote:
Originally Posted by Nokia1610
My unhappiness could even be transitory: at this moment, we don't know how long will this bad situation last. Nobody can say there won't be any improvement: in the next months at UM they could even decide to delete the setup-fee for incoming calls, for example, because too many customers have moved away. Moreover, I will bring UM+ with me while abroad anyway: I will keep it in my pocket and use only in case of need (you never can tell!).
Of course we don't want to get old together with our UM sims!  |
The idea is to bombard customer service with the complaints. I believe this particular forum helped them build their business as we all highly recommended their service for a while.....perhaps if they know just how unhappy we are and that we will take them down from our recommended carriers, they will delete this idiotic set up fee....