[andy]

Call rates are ok in Europe, and most mobiles same as landlines. I haven't checked a lot yet but from USA to UK is €1.90 incl. VAT. You're right that not displaying incoming rates is a bit odd.

I don't think much of their contact phone numbers.

This 0844 costs 5 pence a minute from UK landlines, typically 20 or 25 pence from many UK mobiles. On its own that won't worry foreign callers of course, but perhaps this firm simply don't realise that it is difficult or impossible to call +44844 from a number of countries abroad, unless using a fairly small number of callthrough providers.

and 070 for a fax number? Bound to be seen in a poor light. 50 pence or more per minute from the UK. Two of the most prominent uses of +4470 numbers are in free advert newspapers and spammer/fraudsters diverting them to certain countries' mobiles.