Easyroam-
And, I edit mine. I wasn't suggesting there was anything wrong in editing your post.
I think it is very good that you don't hide the ball on your signup/order page. You state very clearly that not keeping the proper ratio of incoming/outgoing calls is required, and that not doing so is considered abuse.
However, I wanted to highlight that point, and thought that the fact that you were required to start charging for incoming UAE calls would be interesting to those on this board. I think that that a majority of people, even those on this board, are not aware that a large percentage of incoming calls can be considered abuse. For example, I have read discussions of callback services on this site, and don't recall any discussion that callback was frowned upon by the service provider.
Until I saw the caveat on your site, I had always assumed that the cost of delivering the incoming calls to the customer was covered by the amount paid to the mobile service provider by the carrier that delivered the incoming call. I suspect that most on this site had the same assumption.
I assume that it is competitive forces that cause you to have the free incoming calls. A more transparent pricing model would be to charge a reasonable fee for the incoming calls, which might then allow you to lower the price of the outgoing calls, which presumably are now subsidizing the free incoming calls.
Quote:
Originally Posted by easyroam-
Ronwi.
I edit most of my new posts all the time.
U.A.E was removed due to very heavy abuse and yes it was due to all inbound call traffic, with no or very little outbound usage. We are not talking about 30 minutes a day, more like 6 hours+ a day.
Any of our customers who abuse the system now get blocked and disconnected. Genuine customers are not affected.
This is why most operators have started charging a daily fee or connection charge and removing countries as free roaming.
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