PrePaidGSM.net Forum (Archived) - View Single Post - Truphone Local Anywhere quietly increases pricing

masr4779 · 15-11-2010, 14:07

Thought I'd follow up on my prior post...

I received the TLA SIM from an online vendor last Thursday. After several phone calls and emails, I was finally able to activate the SIM this morning. The only issue now is that the credit card authorization is still not working. The truphone website is still saying that the activation is not accepted, while my bank is telling me that they are authorizing the charges. Seems like truphone has some problems with their online payment systems. I've emailed the helpdesk a couple of times to see if they were still looking in to this problem, but I received no response yet.

As far as the phone service goes, it appears to work well. Dialing is very simple, and there is no callback process (as advertised). Here in the US the reception seems to be strong. It looks like it uses T-Mobile bands, and it gets equal reception as my regular T-Mobile phone/account. I have set it up with my google voice number, and that seems to work well. So, when I travel abroad now, at least the phone service appears that it will work well. The only problem is that when I run out of my starter credit, I may be out of luck. Hopefully truphone fixes these glitches. If not, I cannot see them lasting long.

I'll post back if something changes regarding the payment process and report how the service works for me abroad.

	(#37)
masr4779 (Offline) Junior Member Newbie Posts: 4 Join Date: 04 Nov 2010 Country:	15-11-2010, 14:07 Thought I'd follow up on my prior post... I received the TLA SIM from an online vendor last Thursday. After several phone calls and emails, I was finally able to activate the SIM this morning. The only issue now is that the credit card authorization is still not working. The truphone website is still saying that the activation is not accepted, while my bank is telling me that they are authorizing the charges. Seems like truphone has some problems with their online payment systems. I've emailed the helpdesk a couple of times to see if they were still looking in to this problem, but I received no response yet. As far as the phone service goes, it appears to work well. Dialing is very simple, and there is no callback process (as advertised). Here in the US the reception seems to be strong. It looks like it uses T-Mobile bands, and it gets equal reception as my regular T-Mobile phone/account. I have set it up with my google voice number, and that seems to work well. So, when I travel abroad now, at least the phone service appears that it will work well. The only problem is that when I run out of my starter credit, I may be out of luck. Hopefully truphone fixes these glitches. If not, I cannot see them lasting long. I'll post back if something changes regarding the payment process and report how the service works for me abroad.