I'm just wondering if anyone else from the USA has been successful in purchasing a sim card from their site? I have tried several different credit cards (one tied to my bank account and a Chase Slate Visa) and each time I get a payment failure message. I contacted their support and they just told me that they escalated my issue to their technical department and they confirmed that I was unsuccessful due to random security checks used to protect their customers. Completely useless information to me. I guess that's one way to protect people, don't let them buy your sim cards.
If anyone has any suggestions here I would appreciate it. I still have a little less than a month before my wife leaves for Germany and I want to make this process as painless as possible for her. She's not exactly technically savvy.
