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davidtheprof · **Experience with Piranha in Europe and Canada -** 01-01-2014, 14:53

just back from Austria, UK, and Canada.
I really want to like Piranha, best rates, UK/US numbers included free, the VOIP integration with same numbers....
BUT: data does not always work reliably, seems to come in and out. The selection of carriers seems somewhat random, in Austria, I was sometimes on a carrier that allowed direct dial, sometimes not (A1) and carriers have significant differences in phone and data charges. The callback system worked OK in UK, but not in Austria at all.

Before I left, I asked for UK number on SIM to be primary, so that people could call me back on local number, but then texts didn't work at all, in or out. (customer service did warn me this might be a problem, but it really needs fixing!).

Wife was using UK Orange SIM card, and no problems, but they don't have good PAYG bundles for EU. Also used Truphone as backup.

	(#279)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	Experience with Piranha in Europe and Canada - 01-01-2014, 14:53 just back from Austria, UK, and Canada. I really want to like Piranha, best rates, UK/US numbers included free, the VOIP integration with same numbers.... BUT: data does not always work reliably, seems to come in and out. The selection of carriers seems somewhat random, in Austria, I was sometimes on a carrier that allowed direct dial, sometimes not (A1) and carriers have significant differences in phone and data charges. The callback system worked OK in UK, but not in Austria at all. Before I left, I asked for UK number on SIM to be primary, so that people could call me back on local number, but then texts didn't work at all, in or out. (customer service did warn me this might be a problem, but it really needs fixing!). Wife was using UK Orange SIM card, and no problems, but they don't have good PAYG bundles for EU. Also used Truphone as backup.