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gmmour · 27-01-2009, 10:37

PIN request an be deactivated through the phone menu.
As we all are trying to explain to you, somone sometime between June and now has powered up the phone and entered a false PIN three times, that's why it asks you for the PUK!

When a phone asks for the PUK then it asks for a new PIN twice. After you enter the PUK code and then the new PIN twice, provided that the PUK code you entered is correct, the phone will connect to the network and the new PIN will be registered with the SIM. If you entered a false PUK number, the phone will still ask for a new PIN twice, and then it will inform you that the PUK you entered is invalid, and it will remain locked, until you find the correct PUK! If you repeat this procedure 10 times with a false PUK, the SIM card will be destroyed and rendered unusable for ever!

That's it! There is no mysterious reason why it asks you for a PUK and twice for a new PIN, it's because you or somebody else entered a false PIN three times! After the PIN is locked (entered wrong three times) then you can only unlock the phone using the correct PUK!!!
If you don't find the correct PUK of the card stop entering false PUK codes because after ten tries it will eventually render the SIM card useless!!!

The PIN you enter twice after the PUK code, can be any number with 4 to 8 digits of your choice and will be the new PIN if and when you enter the correct PUK!
Even if you think you enter the correct PUK, if you get an error message, this means IT IS NOT the correct PUK so stop entering it and try to find the correct one!

Don't mess up PIN and PUK with PIN2 and PUK2 (these are different codes which you'll never need normally)!

Finally, make sure that after entering the PUK you enter the SAME new PIN code in both prompts, if the two PIN codes entered don't match the phone won't even check if the PUK code is correct, such tries do not count towards the 10 tries limit!

I hope I made it clear for you! After reading this above information carefully, feel free to ask anything you want!

	(#17)
gmmour (Offline) Member Advanced Member Posts: 92 Join Date: 03 Oct 2006 Country:	27-01-2009, 10:37 PIN request an be deactivated through the phone menu. As we all are trying to explain to you, somone sometime between June and now has powered up the phone and entered a false PIN three times, that's why it asks you for the PUK! When a phone asks for the PUK then it asks for a new PIN twice. After you enter the PUK code and then the new PIN twice, provided that the PUK code you entered is correct, the phone will connect to the network and the new PIN will be registered with the SIM. If you entered a false PUK number, the phone will still ask for a new PIN twice, and then it will inform you that the PUK you entered is invalid, and it will remain locked, until you find the correct PUK! If you repeat this procedure 10 times with a false PUK, the SIM card will be destroyed and rendered unusable for ever! That's it! There is no mysterious reason why it asks you for a PUK and twice for a new PIN, it's because you or somebody else entered a false PIN three times! After the PIN is locked (entered wrong three times) then you can only unlock the phone using the correct PUK!!! If you don't find the correct PUK of the card stop entering false PUK codes because after ten tries it will eventually render the SIM card useless!!! The PIN you enter twice after the PUK code, can be any number with 4 to 8 digits of your choice and will be the new PIN if and when you enter the correct PUK! Even if you think you enter the correct PUK, if you get an error message, this means IT IS NOT the correct PUK so stop entering it and try to find the correct one! Don't mess up PIN and PUK with PIN2 and PUK2 (these are different codes which you'll never need normally)! Finally, make sure that after entering the PUK you enter the SAME new PIN code in both prompts, if the two PIN codes entered don't match the phone won't even check if the PUK code is correct, such tries do not count towards the 10 tries limit! I hope I made it clear for you! After reading this above information carefully, feel free to ask anything you want!