Very true. I saw something to that effect. They probably have the last use date in a database or so. Then they manually run a query comparing last use date to current date, and mark those greater than 9 months for deactivation. Then thay actually manually deactivate them sometime.
Quote:
Originally Posted by bylo
I saw a comment (on this forum?) a year or so ago in which someone had got an explanation from UM. Apparently the official expiration is 9 months after last use, however, their cancellation process is manual so it takes them longer than that. As I understand it, you're safe for 9 months. After that you're at UM's mercy.
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