01-06-2015, 15:40
I recently got a SMS 12 months after the last topup which said "...your connection will be deactivated tomorrow. In order to reactivate it you have to top it up within 30 days"
I was unable to top it up by SMS from the UK - I got 'service unavailable'.
I subsequently had an email from Cosmote 'customer care' recently which said:
"... we would like to inform you that the amount balance has 6 months duration and not 12 months as it used to be." It didn't mention SIM expiry.
So I assume that the SIM still expires 12 months from the last topup, plus 30 days grace.
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