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Originally Posted by Bossman
I consider this a major issue. i.e. The basic functionality is not working. It's very unlikely that you will hear anything back from the helpline or technical folks. If it's so, you may want to contact Cizake to see if he can escalate it.
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I emailed Cizake and got a reply within 5 minutes with a copy of the tech ticket that is open and in the pipeline. So it seems the support works smooth. Thats a good sign B)
He said that there were still problems with the DID allocation. Thats why i also got a slightly different phone number than the one i actually ordered.
They are testing right now, just got a email from the tech support to switch on my phone for test calls.
also found out that the voice mail works as i got 2 unanwered calls from the tech supp alrady while the phone was switched off
EDIT/UPDATE: got several calls from yackie tech supp already. Now its already 2 way communication and voice quality also improved. They'll call again when they close the ticket.
Chris