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achu · 17-07-2006, 22:26

Same here with the UPS tracking. I guess things are turning for the better. Cizake also promised me on Friday to take care of it by today (Monday) and he did.

The only "hiccup" is that I didn't get the original Ohio # I chose. It is still within the same area code and prefix (567-252-xxxx), but it is different from my original choice. I guess I really don't care since the way I am going to use it is to forward my regular US mobile phone to the Ohio # when I am out of the country. This way everyone can still call me with my regular mobile # and I don't have to give out yet another #.

An interesting question would be, what happened to all those non-Ohio DID # they had problem with? I wonder did anyone with a tracking # today got any non-Ohio #.

From my perspective, I think I would have tolerated a lot more from this company if they did NOT immediately charged my credit without delivering a product. I would have no problem waiting if they were upfront about it and kept all customers in the loop. Yes, I had recourse with my CC company if things did not turn out, but I rather not have to resort to chargeback and such. I think charging the customer first and answer questions later sends the wrong message.

In summary, it took them almost a whole month to deliver a product (I ordered on June 20th). Oh, according to the tracking, the package is coming from Israel. I hope everything works out (considering the uncertainty in the area).

	(#51)
achu (Offline) Junior Member Amateur Member Posts: 22 Join Date: 07 Jul 2006 Country:	17-07-2006, 22:26 Same here with the UPS tracking. I guess things are turning for the better. Cizake also promised me on Friday to take care of it by today (Monday) and he did. The only "hiccup" is that I didn't get the original Ohio # I chose. It is still within the same area code and prefix (567-252-xxxx), but it is different from my original choice. I guess I really don't care since the way I am going to use it is to forward my regular US mobile phone to the Ohio # when I am out of the country. This way everyone can still call me with my regular mobile # and I don't have to give out yet another #. An interesting question would be, what happened to all those non-Ohio DID # they had problem with? I wonder did anyone with a tracking # today got any non-Ohio #. From my perspective, I think I would have tolerated a lot more from this company if they did NOT immediately charged my credit without delivering a product. I would have no problem waiting if they were upfront about it and kept all customers in the loop. Yes, I had recourse with my CC company if things did not turn out, but I rather not have to resort to chargeback and such. I think charging the customer first and answer questions later sends the wrong message. In summary, it took them almost a whole month to deliver a product (I ordered on June 20th). Oh, according to the tracking, the package is coming from Israel. I hope everything works out (considering the uncertainty in the area).