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Originally Posted by MATHA531
Well I can see it both ways....charging your credit card is not really quite the same thing as taking your money...you retain the right for at least 60 days to claim non receipt of merchandise according to US law....filing a billing error protest or non receipt protest does not mean the account is closed as it would be if you had a transaction that came out of left field and was totally fraudulent in nature...I'mnot sure if it is true that they can't charge your credit card and ship something a week or two later...it may be a poor business practice but I'm not quite sure it is illegal.
Look, I don't want to come across as an apologist for Yackie or whatever...I ordered one about 2 weeks ago and haven't received it yet...like I said I do understand that start up companies can have unforseen problems and right now today I'm not going bonkers over it...I know that if it turns out that this was some kind of fraud, and I at present don't think it is, I will be able to deal with it with the credit card.
The product shows some promise and is unique and might prove to be very beneficial....I can certainly wait somewhat longer to give them every opportunity to fulfill their promises.
If a month from now, it turns out I haven't received the product I might feel differently. Right now, I really don't see the necessity of hysteria or accusations of fraud.
This indeed is the advantage of using a credit card to order things...you always retain a degree of leverage.
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B) All they have to do is reply to inquires from customers who have placed and order and have paid. That alone would have shut me up for a few weeks. If you want to give someone weeks to deliver and really non existent communication until you start to raise issues you are by far the perfect customer.
I place an order I expect it to charge the day before it ships like just about every other mail order company. Like with every company you should under promise and over deliver. I didn?t know I had to plan my purchases for travel 2 months in advance. LOL
I contacted another company to order a SIM. I placed the order at 3:45PM local time for them and it shipped same day. I received more emails from them with the order status of an in stock shipping product than I have gotten from the other.
I don?t think I am being hard on them or creating ?hysteria? like my original post. I told my story and told people to draw there own conclusions.
I think they have an awesome product on there hands and it can be a wonderful success for them. Florian Seroussi ?Cizake? and I entered into an agreement on Friday and if all goes well my issues are resolved tomorrow. If they follow through with our agreement I will definitely be posting my happiness with them and not turning my back.
I find your defense of them very commendable. And I do hope they succeed and become a major player in the market. It is something we would all benefit from.
Your hysteria invoking, fraud accusing fellow forum user,
- Troy :whistle: