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Originally Posted by bones_boy
DRNewcomb, your point is well taken with regards to trying to avoid unnecessay negative comments regarding YM. However, I think people on this forum have a right to express their disappointment - albeit in a controlled manner. First of all, I think it's very unfair to ask the buyers of a product to finance the company selling the product, or the actual product being sold, and I feel like that is what's happening here. Unless, of course, I'm an official investor of the Company receiving the benefits an investor generally receives.
It's also fiscally irresponsible for a company to accept credit card payments (in this case, take your money), and not ship your product. There really is no two ways around that. They are breaking the law (aren't they?). If you send me money and I do not send you product, should you be expected to be patient? You shouldn't be "expected" to.  Well, I guess it depends how much money it is. BTW, have you purchased a YM card?
Notifying your credit card/bank regarding a fradulent transaction is really not as easy as it seems. Most banks will want to replace your card as procedure, and you'll have to wait one-two-three weeks for a new one to arrive in the mail. This is a real inconvenience for some.
I agree that we really shouldn't "condemn" YM, because their potential product is fascinating - I'm really looking forward to it. However, if their early business practices dictate how the company will be run in the future, well I think I'll "run" in the other direction. |
Well I can see it both ways....charging your credit card is not really quite the same thing as taking your money...you retain the right for at least 60 days to claim non receipt of merchandise according to US law....filing a billing error protest or non receipt protest does not mean the account is closed as it would be if you had a transaction that came out of left field and was totally fraudulent in nature...I'mnot sure if it is true that they can't charge your credit card and ship something a week or two later...it may be a poor business practice but I'm not quite sure it is illegal.
Look, I don't want to come across as an apologist for Yackie or whatever...I ordered one about 2 weeks ago and haven't received it yet...like I said I do understand that start up companies can have unforseen problems and right now today I'm not going bonkers over it...I know that if it turns out that this was some kind of fraud, and I at present don't think it is, I will be able to deal with it with the credit card.
The product shows some promise and is unique and might prove to be very beneficial....I can certainly wait somewhat longer to give them every opportunity to fulfill their promises.
If a month from now, it turns out I haven't received the product I might feel differently. Right now, I really don't see the necessity of hysteria or accusations of fraud.
This indeed is the advantage of using a credit card to order things...you always retain a degree of leverage.