DRNewcomb, your point is well taken with regards to trying to avoid unnecessay negative comments regarding YM. However, I think people on this forum have a right to express their disappointment - albeit in a controlled manner. First of all, I think it's very unfair to ask the buyers of a product to finance the company selling the product, or the actual product being sold, and I feel like that is what's happening here. Unless, of course, I'm an official investor of the Company receiving the benefits an investor generally receives.
It's also fiscally irresponsible for a company to accept credit card payments (in this case, take your money), and not ship your product. There really is no two ways around that. They are breaking the law (aren't they?). If you send me money and I do not send you product, should you be expected to be patient? You shouldn't be "expected" to.
Well, I guess it depends how much money it is. BTW, have you purchased a YM card?
Notifying your credit card/bank regarding a fradulent transaction is really not as easy as it seems. Most banks will want to replace your card as procedure, and you'll have to wait one-two-three weeks for a new one to arrive in the mail. This is a real inconvenience for some.
I agree that we really shouldn't "condemn" YM, because their potential product is fascinating - I'm really looking forward to it. However, if their early business practices dictate how the company will be run in the future, well I think I'll "run" in the other direction.
EDIT: one point that I wanted to add - good customer relations might go a long way to tolerance of startup issues. NO customer relations leads to negativity. If YM happens to be reading, please consider this a constructive criticism.