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snidely (Offline)
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Join Date: 09 May 2005
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Default 23-06-2006, 15:36

I was the person who first "discovered" Yackie and started the other long thread a month ago on May 25. It appears they are having the start up problems that are endemic to virtually all new companies.

Below is from their web site:
=======
Successful launch - 02/06/2006 [Jun 2]
Yackie Mobile website has been online for 15 days. First batch of available SIM cards sold and shipped. Shipping should resume next week. We thank you for your understanding.


New SIM cards - 10/06/2006 [June 10]
We should receive a new batch of SIM in 4 days. Shipping will resume on thusday. Thank you for your patience.
==========

Cisake, a representative of Yackie, was quite active here until 5 days ago. Prior to that he seemed to be fielding questions almost 24 hrs. a day!
I had waited to place my order until the link w. this site was set up - Jun 8. I have never been informed via email, phone or via message on their site that shipments were delayed. The last update, as shown above, is two weeks old.
I called this morning (9:30AM Eastern time). Someone answered promptly. I asked the status of my order, thinking he would need my order number. He immediately said "all shipments have been delayed until sometime toward the end of next week." (The end of June.) He said "someone from the shipping dept. should have called or emailed yesterday. Everyone will be getting a $10 credit for their troubles."
I did suggest that it would have been useful if we had gotten emails some time ago. I didn't mention that it would be useful, and quite simple, to keep us early adopters informed on their web site.

Most of us here are "early adopters" and don't mind (too much) suffering thru the early glitches of a new product. If Cisake is still reading this, I would like to inform him that most of us would put up w. "glitches" and start up problems if we are kept informed.

I am assuming from what I was told on that phone call this AM that no one here has received a Yackie SIM.

...mike

P.S. I was contacted by my credit card company a week or so ago that an unusual charge showed up. (Credit card companies do this if they see any unusual spending pattern or charge.) It turned out the "suspicious charge" was from the company Yackie is using to process their credit card billings. (I am not sure I should list that company name here on the public board, but if anyone wants, they can PM me.)
Most times if I order something using a credit card via phone, the confirming invoice will state on it "the charge for this item will show on your card as ABC Sales" (or whatever the name of the processing company is) if it is a name diff. than the company itself.


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