[RTuesday]

Originally Posted by meir

BTW Did you checked new invoice ralated to top-up? Isn't invoice number 909 by any chance?

The "top up" was invoice number 910 for me, dated 22/5. The usual monthly invoice was 780 and dated 31/5 but issued already.

They've also tried sending me one as a pdf, but that's not readable.

Looking at the invoice numbers each month, I'd guess they have not much over 100 direct postpaid customers, so this little excercise of billing them all 25 euros in advance will have raised them 2500 euros - but that won't go far when they have to deal with all the credit card chargebacks.

Doubling sms charges, and adding surcharges in many more countries, both without telling customers, is one thing. Breaking the existing contract and switching customers to a different contract and then billing them under a new unsigned contract, without telling them, is really going too far.