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Senior Member
Prepaid Pioneer
Posts: 573
Join Date: 15 Jun 2006
Location: Berlin
Country: 
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25-05-2015, 09:00
After several months using Klucz, I've noticed one annoying and expensive trait: If you book an internet package, and it runs out, Klucz keeps going, charging your internet use at the normal rate, eating up the rest of your credit immediately. (It does send an SMS warning, but you can easily miss this.)
This even happens if you book a second internet package well before the first one expires. There seems to be a time after the first one expires and before the second one starts in which internet use is billed at the normal rate, so your balance still disappears.
For an offer that is otherwise so great, this is infuriating and unfair.
Current DE: Vodafone, Netzklub; PL: Klucz, Virgin; UK: Giffgaff, Vodafone; US: T-Mobile; CA: 7-Eleven; IT: Vodafone; UA: Kyivstar; FR: Bouygues; GR: Vodafone
Former DE: Vodafone, T-Mobile, O2, Blauworld, 01051mobile, Solomo, Lycamobile, Simyo, Congstar, Fonic, Edeka Mobile, Lidl Mobile; PL: Heyah, Era, Virgin, Sami Swoi, Orange, POP, iPlus, Carrefour Mova, Telepin Mobi, Play, Lycamobile, T-Mobile; UK: Vodafone, T-Mobile, Virgin; US: T-Mobile, AT&T, Lycamobile; CZ: Vodafone, Oskar; ES: Lebara; GR: Vodafone, Wind; UA: Vodafone; IL: Orange; TR: Turkcell
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